Holiday Package
The items in this catalog have been approved by the State of Alabama Department of Correction (ADOC). Offenders may receive one (1) package per quarter. The minimum order is $25, with a maximum amount of $200. It is the offender’s responsibility to ensure the items they order are allowed at their facility and are in accordance with their offender status.
ORDERING PERIOD & INFORMATION: Orders accepted October 3 – November 2, 2025.
FAMILY & FRIENDS: May place orders online, by phone, or mail. For more information, please visit our website at www.ALpackageprogram.com.
OFFENDERS: Please fill out a Union Supply order form located in your shift office. Submit completed order form to your PMOD Clerk for processing. They will verify payment amount and deduct from your trust fund. The PMOD Clerk will then send the order to us for processing.
PRODUCT & SUBSTITUTIONS: Union Supply attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply does not warrant that product descriptions or other content of our catalog, order form or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will substitute with an item of equal or greater value. We regret any of these changes and make every effort to ship the proper product that you request.
PAYMENT METHOD: Union Supply accepts the following forms of payment: credit card, personal check or money order (must be domestic, printed in the U.S.) or cash payment through ACE Cash Express. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. The following forms of payment are not accepted: Green Dot, Cash App, Apple Pay. There is no surcharge for using your credit card to make purchases. Your credit card will be billed upon placement of your order. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you.
Please Note: All credit card order cancelation notifications are sent via email to the customer. Please ensure to check your spam folders prior to the ordering period ending. Please whitelist customerservice@unionsupply.com to avoid any emails from Union Supply going to your spam folder.
SALES TAX: Sales tax is required by the state of Alabama. All items are considered taxable. Sales tax varies by location of each individual facility. Please see the sales tax information on the order form for tax rates by facility and for step-by-step calculations assistances. Sales tax rates are subject to change without notice.
SHIPPING: Shipping is free on all orders.
DELIVERY: All packages will be delivered by December 19, 2025. The institution will distribute the packages accordingly, shortly after their arrival at the facility. Please check out the FAQ section on our website for your loved one’s facility delivery date. All facilities delivery dates are subject to change.
RETURNS AND REFUNDS: Used or abused items cannot be returned, exchanged, or refunded. Please check all your items upon receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify the staff inventorying your package immediately to arrange a return, exchange, or refund. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards. All products must come back to us directly from the facility. For security reasons, we cannot accept any product that has left the facility. All original boxes and packing material are required for any returned goods. Union Supply is not responsible for refused items. Please ensure that the items you order are approved at your facility.
CUSTOMER SERVICE:
Email: customerservice@unionsupply.com
Web: ALpackageprogram.com
Mail: Union Supply Direct, Attn: Customer Service
Dept. 551, PO Box 619059, Dallas, TX 75261-9059
Phone: 562-361-5715
New Customer Service Hours:
Monday - Friday: 7:00 AM - 10:00 PM (CST)
Saturday: 10:00 AM - 5:00 PM (CST)
Sunday: 11:00 AM - 5:00 PM (CST)
Winter Clothing Package
The items in this catalog have been approved by the State of Alabama Department of Correction (ADOC). Offenders may receive one (1) Winter Clothing Package. The minimum order is $25, with a maximum amount of $200. It is the offender’s responsibility to ensure the items they order are allowed at their facility and are in accordance with their offender status. Package privileges are subject to change without notice.
ORDERING INFORMATION: Orders accepted October 3 - November 2, 2025
FAMILY AND FRIENDS: May place orders online, by phone, or mail. For more information, please visit our website at www.ALpackageprogram.com.
OFFENDERS: Please fill out a Union Supply Direct order form located in your shift office. Submit the completed order form to your PMOD Clerk for processing. They will verify payment amount and deduct from your trust fund. The PMOD Clerk will then send the order to us for processing.
PRODUCT & SUBSTITUTIONS: Union Supply Direct attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply Direct does not warrant that product descriptions or other content of our catalog, order form or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply Direct reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply Direct is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will substitute with an item of equal or greater value. We regret any of these changes and make every effort to ship the proper product that you request.
PAYMENT METHOD: Union Supply Direct accepts the following forms of payment: credit card, personal check or money order (must be domestic, printed in the U.S.) or cash payment through ACE Cash Express (see website for details). Your credit card will be billed upon placement of your order.
We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. The following forms of payment are not accepted: Green Dot, Cash App, Apple Pay. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you.
SALES TAX: Sales tax is required by the state of Alabama. All items are considered taxable. Sales tax varies by location of each individual facility. Please see the sales tax information located on the front of this order form for tax rates by facility. For step-by-step calculations assistances see sales tax line below. Sales tax rates are subject to change without notice.
SHIPPING: Shipping is free on all orders
DELIVERY INFORMATION: All packages will be delivered by December 20, 2025. The institution will distribute the packages accordingly, shortly after their arrival at the facility. Please check out the FAQ section on our website for your loved one’s facility delivery date. All facilities delivery dates are subject to change.
RETURNS AND REFUNDS: USED or abused items cannot be returned, exchanged, or refunded. Please check all your items on receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify the staff inventorying your package immediately to arrange a return, exchange, or refund. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards. All products must come back to us directly from the facility. For security reasons, we cannot accept any product that has left the facility. All original boxes and packing material are required for any returned goods. Union Supply Direct is not responsible for refused items. Please ensure that the items you order are approved at your facility.
CUSTOMER SERVICE:
Email: customerservice@unionsupply.com
Web: ALpackageprogram.com
Mail: Union Supply Direct, Attn: Customer Service
Dept. 651, PO Box 619059, Dallas, TX 75261-9059, Phone: (562) 361-5715
New Customer Service Hours:
Monday - Friday: 7:00 AM - 10:00 PM (CST)
Saturday: 10:00 AM - 5:00 PM (CST)
Sunday: 11:00 AM - 5:00 PM (CST)
Footwear Package
The items in this catalog have been approved by the State of Alabama Department of Correction (ADOC). This catalog is effective for six (6) months, October 1, 2025 - March 31, 2026. There are no ordering time limits or dollar value restrictions. Orders can be placed by offenders or their family and friends. Offenders are allowed to have: 1 pair of brogans (work boots), 1 pair of tennis shoes, 1 pair of slides (sandals), 1 pair of shoe laces and 6 pairs of socks. Package privileges are subject to change without notice.
ORDERING INFORMATION: Family & Friends: May place orders online, by phone, or by mail. For more information, please visit our website at www.ALpackageprogram.com.
Offenders: Please fill out a Union Supply order form located in your shift office. Submit completed order form to your PMOD Clerk for processing. They will verify payment amount and deduct from your trust fund. The PMOD Clerk will then send the order to us for processing. Shoe orders will be shipped upon receiving approval from the facility and should deliver to the facility approximately 2 weeks after it is placed. Please allow 2 weeks before contacting Customer Service in regards to the delivery status of your shoe order.
PRODUCT & SUBSTITUTIONS: Union Supply attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply does not warrant that product descriptions or other content of our catalog, order form or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will substitute with an item of equal or greater value. We regret any of these changes and make every effort to ship the proper product that you request.
PAYMENT METHOD: Union Supply accepts the following forms of payment: credit card, personal check or money order (must be domestic, printed in the U.S.) or cash payment through ACE Cash Express. Your credit card will be billed upon placement of your order. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. The following forms of payments are not accepted: Green Dot, Cash App, Apple Pay. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you.
Please Note: All credit card order cancelation notifications are sent via email to the customer. Please ensure to check your spam folders prior to the ordering period ending. Please whitelist customerservice@unionsupply.com to avoid any emails from Union Supply going to your spam folder.
SALES TAX: Sales tax is required by the state of Alabama. All items are considered taxable. Sales tax varies by location of each individual facility. Please see the sales tax information on the order from for tax rates by facility and for step-by-step calculations assistances. Sales tax rate are subject to change without notice.
SHIPPING: Shipping is free on all orders.
DELIVERY: Shoe orders will be shipped upon receiving approval from the facility. Estimated delivery is approximately 2 weeks after the order is placed. Please allow 2 weeks before contacting Customer Service in regards to the delivery status of your shoe order.
RETURNS AND REFUNDS: Used or abused items cannot be returned, exchanged, or refunded. Please check all your items upon receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify the staff inventorying your package immediately to arrange a return, exchange, or refund. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards. All products must come back to us directly from the facility. For security reasons, we cannot accept any product that has left the facility. All original boxes and packing material are required for any returned goods. Union Supply is not responsible for refused items. Please ensure that the items you order are approved at your facility.
CUSTOMER SERVICE:
Email: customerservice@unionsupply.com
Web: ALpackageprogram.com
Mail: Union Supply, Attn: Customer Service
Dept. 651, PO Box 619059
Dallas, TX 75261-9059
Phone: 562-361-5715
|